Privacy Policy

Last updated 29 August 2026.

This page explains what information Just Air HVAC collects through justairhvac.ca, what we do with it, and how to reach us if you have a question about it.

Who You Are Dealing With

This website is operated by Just Air HVAC, a heating, cooling and gas appliance contractor based in Ottawa, Ontario. Anywhere the words “we”, “us” or “our” appear on this page, they mean Just Air HVAC. You can reach us at (613) 266-9742 or through the contact page.

What We Collect

When you fill in the contact form on this site, we collect what you type into it: your name, email address, phone number, your message, and, if you fill it in, your answer to the optional question about how you heard about us. We do not ask for payment details through this form, and we do not collect anything else about you beyond what you choose to submit.

Why We Collect It

We use the information you send us to respond to your enquiry and to arrange and provide the service you asked about, including contacting you to confirm or schedule an appointment. We do not sell your information, and we do not share it with third parties for their own marketing purposes.

How Long We Keep It

We keep enquiry and service information for as long as it is useful to us, which generally means as long as you remain a customer or may reasonably contact us again about the same equipment or job, and for whatever additional period is needed to meet our own record keeping and legal obligations. We do not keep it indefinitely for no reason.

Cookies and Analytics

Like most websites, justairhvac.ca uses cookies and standard analytics tools to understand how visitors use the site, such as which pages are viewed and how visitors arrive here. This information is used in aggregate to help us improve the site and is not used to identify you personally. You can control or delete cookies through your browser settings at any time.

How We Protect Your Information

We take reasonable steps to keep the information you send us secure and to limit access to it to the people at Just Air HVAC who need it to do their jobs. No website can guarantee perfect security, but we do not treat your information carelessly.

Your Rights

Canadian privacy law, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA), gives you the right to ask what personal information a business holds about you and to ask that it be corrected or deleted. If you want to know what we hold on you, or you want it corrected or removed, call us at (613) 266-9742 or send us a message through the contact form and we will deal with it directly.

Links to Other Websites

Some pages on this site link out to manufacturers, utilities and government programs. Those organisations run their own websites under their own privacy practices, and this policy does not cover them.

Changes to This Policy

We may update this page from time to time. When we do, the date at the top changes. The version live on the site at the time you use it is the version that applies.

Questions

If anything here is unclear, call (613) 266-9742 or use the contact form and ask.